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China 1688 Pick and Pack Order Fulfillment Procedure for Shopify Dropshipping

China 1688 Pick and Pack Order Fulfillment Procedure for Shopify Dropshipping

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In order to provide better user experience as well as improve order fulfillment efficiency and lower down order fulfillment cost, more and more Shopify sellers outsource the order processing works to Chinese pick and pack fulfillment company to pack and ship orders from China to clients directly. Let’s explain the procedure of the pick and pack fulfillment service and its advantages for the Shopify dropshipping business.

Pick and Pack fulfillment procedure

Shopify integration

Once Shopify seller choose 86Deal pick and pack fulfillment service, the seller need to invite us create an admin account to authorize us login Shopify dashboard to check the orders integrate Shopify with our warehousing system to update Shopify orders day by day for order fulfillment.

The integration is very simple and it doesnt need to modify anything on the dashboard, it is very safe, we just need the authorization to install an Shopify ERP app to update the daily orders to prepare order fulfillment.

Shopify orders

The shopify orders here indicate that orders paid by clients, due to Shopify has some interface issue on certain payment gateway, some clients paid orders still showing suspending status or unpaid status will be not shown in our warehouse system, thus we also need the shopify seller to check daily paid orders and update us manually those paid order but shown as suspending or unpaid in case we delayed the order fulfillment.

Sourcing

In addition to the suppliers provided by shopify seller, we also provide sourcing service to new products at high quality with affordable price. Once we started sourcing, we will help Shopify seller confirm the supplier credits, product price, stock, color and size as well as other product details, and source 3 to 4 alternative suppliers with similar price to compare, and give suggestions to help Shopify sellers make decision.

Sample/Purchasing

When the Shopify store list new product on Facebook ads, we usually inquire different suppliers and if the suppliers are located in Guangzhou or near Guangzhou, such as Foshan or Dongguan city, we usually contact the supplier and make an appointment to visit the factory then confirm the goods wholesale price with supplier and confirm stock as well as goods delivery time before order them.

If the suppliers are far away from us or we do not know the supplier well, we will suggest Shopify seller to make sample at the beginning, once the product arrived our warehouse we will take photos and videos on each part of the products to confirm with Shopify seller. After that we will order products in bulk based on the Shopify store orders.

Quality inspect

86Deal warehouse receive many packages from different suppliers in China, the warehouse people will match the tracking with each Shopify store order then check the goods quality such as product packaging, damages, flaws, stain, color, size, quantity etc. Sometimes we will need to measure the clothes size match EU or USA size or not.

In the quality inspect step we will also need to help Shopify sellers to remove labels, remove Chinese words and supplier advertising booklet, replace packaging if necessary. After that 86Deal warehouse will repack the products.

However, Quality inspect doesnt equal test service, for example, some Shopify sellers sale earphone, Bluetooth speaker as well as other 3C digit goods, once they arrived our warehouse, we can only check the packaging and its surface, thus we do not know if all of them work normally or not.

The quality inspect is very important for shopify dropshipping business, many shopify sellers chose order fulfillment service instead of Aliexpress due to it could greatly improve customer experience and lower down the after sale argument due to the quality issue and branding purpose.

Return exchange

If the products we received has any brokens, flaws, stains we cannot remove, or in wrong color size we will notice the Shopify seller and contact the supplier with photos or videos to show them the spot to negotiate the return or exchange procedure, get the product returning information and pack the goods to ship to the suppliers and upload tracking to 1688 Taobao platform. Although the goods returning procedure usually takes more than 1 week, it saves trouble after clients received them.

Warehousing

Once the warehouse staff checked the goods if they are in good quality condition, they will repack them (use branding or blank packaging) and stick labels to put them on the shelf ready to ship.

Currently 86Deal warehouse offers 180 days free warehousing service, we will show Shopify seller the product ID and stock in our warehouse, after 180 days we will notice them, if shopify seller do not need them anymore we will help them donate or destroy the abandoned products.

Order printing

After warehouse staff upload the products on the shelf and scan the product label, the related product quantity size and color will be uploaded to warehouse system as product stock, then warehouse people in charge of the order printing will check orders and stock respectively and print the orders for shipping.

Pick and Pack

Warehouse staff pick up the products on the shelf base on the printing orders, after the product label being scanned, the product stock will be deducted automatically.

The next step is consolidate packing. One of the biggest advantage to apply an order fulfillment agent is the consolidate services for orders from different suppliers, if you dropship from aliexpress you can hardly launch the cross promotion in the Shopify store as people need to receive many packages in one order, which will not only waste time and shipping but also affect the user experience.

86Deal consolidate packing service allows Shopify sellers launch cross promotion during holidays to increase store sales, the warehouse will pick up different products from different suppliers and pack them in one package(packaging and label also can be customized) to ship to the clients.

International shipping

Currently mostly dropshipping business use ePacket shipping from China to overseas countries. However, ePacket only supports 37 countries and regions shipping from China, it mainly covers Southeast Asia, Middle East, EU and North America countries.

You can check ePacket shipping rates and its restrictions. In order to facilitate dropshippers overseas, 86Deal also cooperated with native courier companies for general goods small packages shipping from China directly to USA, UK, Germany as well as other countries, we can also help Shopify sellers dropship cosmetics, built-in battery, cream products from China, please inquire if you are interested.

Tracking upload

After our warehouse printed orders, each order will be assign a China post ePacket tracking number, once the warehouse finished packing, we will click shipping and upload the tracking to Shopify store, then the orders will be marked as fulfilled. Usually the second day the package can be tracked.

The Shopify order fulfillment ended here, but did 86Deal after sale service end here? Of course no, we will need to continually track the package status if the clients haven’t receive in long time. Meanwhile, we also help Shopify sellers handle the package return works.

Package return

Since Shopify usually do not need clients fill in phone number and ePacket usually leave phone as an optional option, thus most orders do not have phone contact, during the package delivery the courier may not reach the clients on time, thus they will return the package to our warehouse.

Another situation is the clients do not satisfy the products they ordered, they want to return them and refund. In this case Shopify seller could tell them 86Deal warehouse address in English format and ask them to mail back, please be sure

not to declare the goods actual value as they may have tax in China customs, for example, a client ordered $100 product and he wants to return and refund, be sure to confirm with him the declare value should be under $30,else we may receive tax bill from China customs and we maybe forced to abandon the packages;

not to forget to ship all the items in the order. Some people ask for refund all money while they only ship part of them, so Shopify seller need to confirm what item they want to refund and negotiate with them for the best result for both of them.

After we received the package returned from clients, we will recheck the product and pack to upload to shelf for shipping.

That’s 86Deal dropshipping order fulfillment procedure for shopify sellers, in addition to the services mentioned above, we also provide some add on services to help Shopify sellers improve the order fulfillment efficiency and
focus on store marketing.

86Deal Shopify Pick and Pack Fulfillment FAQ

How long time is the processing time and delivery time shipping from China to USA and EU countries?

86Deal warehouse order fulfillment processing usually takes 24 hours once the goods received from suppliers. During holidays it may delay 1 day. If the products being checked there has flaws, stains, broken or incorrect size color, it may delay around one week to return and exchange.

As for delivery time, usually the package can be tracked the 2nd day after we shipped, ePacket usually takes 5 to 12 days to EU countries, 7 to 20 days from China to USA, please inquire if you need ePacket alternatives for small packages shipping from China.

How much you charge for dropshipping order fulfillment?

86Deal offers one stop dropshipping order fulfillment service include sourcing, sample/purchasing, quality inspecting, warehousing, order printing, pick and pack, ship and tracking upload services as well as other add on services, unlike other order fulfillment companies charge fees on each services the order applied, 86Deal charge one time fee per package include all the services, which could greatly decrease the order fulfillment cost for Shopify sellers. Different goods categories apply different service fee rates, please feel free to inquiry if you interested.

Can you suggest the best selling product of your clients?

Sorry we can’t. We respect each clients business we served, the best selling product belongs to their secret. However, we can give you suggestions when sourcing the product niche and tell you the best selling product in your niche on 1688 wholesale platform.

With your order fulfillment service can I customize private label or packaging for my business?

Of course you can customize the label and packaging. You just need to send us the label and packaging design file for us to inquire the printing factory, then pay for the printing fee and shipping fee to our warehouse. We charge fees to stick the label, it depends on how much time we spent to replace the label.

In addition to Shopify which platforms you also supported for pick and pack order fulfillment?

Besides Shopify, we can also help dropshippers fulfill orders on eBay, Amazon, Woocommerce, Magento, Lazada, Shopee etc. We just need you authorize us login the platform dashboard to check and update daily orders, please inquire 86Deal for more details.

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